When are orders shipped?
Orders are shipped on Mondays, Wednesdays, Fridays and where possible on a Saturday. If an order is placed before 11am (UK time) on these days, we will aim to ship out the same day.
How long does it take to process orders?
We aim to ship orders within 2 working days. However this may sometimes be longer due to other circumstances such as order volume and backorders. If for any reason we are not able to ship your order on time, we will notify you via email.
Where countries do you ship to?
We ship domestically as well as internationally. However, there are some countries we are not able to ship to. These include Somalia and Kenya. If you have any questions regarding domestic shipments, or shipments going overseas, please email firstname.lastname@example.org.
What courier service do you use?
We ship orders using Royal Mail. We may also use other couriers at your request. Since we ship our orders via Royal Mail, our website will only allow you to choose that as a shipping option. However, you can email email@example.com with your desired shipping method.
What are your shipping charges?
Shipping is charged based on weight and therefore the shipping quote you receive when you place your order will be the final shipping charge. All orders at £75+ to Europe will be entitled to FREE shipping. All other international orders at £150+ will also be entitled to FREE shipping. All UK orders over £30 are sent FREE of charge.
How do I track an order that has been shipped?
A tracking number will be sent with your confirmation email once your order is sent out. You can then use this number to track your order. Please email firstname.lastname@example.org if there are any issues.
Is local pick up an option?
You can pick up your order or where possible have it dropped off, if located in Sheffield, UK. Please email email@example.com as soon as possible so that we can advice you further and hold the order for pickup if required.
How long does shipping take?
UK – 1 - 3 Business Days
Europe – 3 - 5 Business Days
US/Rest of the world – 5 - 7 Business Days
Customs, Duties and Taxes for all orders shipped outside of the UK
Please be aware with international orders; customs fees, duties and taxes fees may apply. Please check with your local government/customs to see if any fees apply. These fees are not included in your order cost and are not handled by Sabaah’s Boutique. It is your responsibility to pay any fees that your government may require.